As cancer patients use AI chatbots, dangers lurk—but new safeguards can help

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Patients affected by cancer are increasingly turning to artificial intelligence-powered chatbots, such as ChatGPT and Gemini, for answers to pressing health questions. These tools, available around the clock and free from geographic or scheduling constraints, are appealing when access to medical professionals is limited by financial, language, logistical, or emotional barriers. 

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Ghulam Rasool, PhD
Assistant member, Department of Machine Learning, H. Lee Moffitt Cancer Center & Research Institute
Brian D. Gonzalez, PhD
Associate center director for research career development, Associate member, Department of Health Outcomes & Behavior, H. Lee Moffitt Cancer Center & Research Institute
Katherine Chung-Bridges, MD, MPH
Chief community research officer, Health Choice Network
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Ghulam Rasool, PhD
Assistant member, Department of Machine Learning, H. Lee Moffitt Cancer Center & Research Institute
Brian D. Gonzalez, PhD
Associate center director for research career development, Associate member, Department of Health Outcomes & Behavior, H. Lee Moffitt Cancer Center & Research Institute
Katherine Chung-Bridges, MD, MPH
Chief community research officer, Health Choice Network

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